Los HotelTechAwards, concedidos por Hotel Tech Report, reconocen las compañías de software y productos tecnológicos para hoteles mejor valoradas del año, basándose en miles de opiniones de hoteleros.

Durante los HotelTechAwards, los hoteleros de las principales empresas hoteleras de más de 100 países revisan los productos tecnológicos más utilizados en sus hoteles para aumentar la eficiencia operativa, impulsar los ingresos y mejorar la experiencia de los huéspedes. Estos datos se utilizan para identificar los mejores productos y organizaciones de tecnología hotelera.

Esta es la lista completa de galardonados:

Guest Experience Software for Hotels

  • Best Guest Room Tablets: SuitePad (2020 Winner), Crave (Finalist), Volo (Finalist)
  • Best Guest Mobile App: ALICE (2020 Winner), INTELITY (Finalist)
  • Best Guest Messaging: Whistle (2020 Winner), Bookboost (Finalist, Best in Europe)
  • Best Guest Room Entertainment Product: Monscierge Apple TV (2020 Winner)
  • Best Voice Activated Tech Product: Volara (2020 Winner)
  • Best Mobile Key & Keyless Entry Solution: ASSA ABLOY Global Solutions (2020 Winner)

Operations Software for Hotels

  • Best Property Management System: Mews Systems (2020 Winner), Clock (Finalist)
  • Best Staff Collaboration Software: hotelkit (2020 Winner), ALICE (Finalist, Best in North America), HelloShift (Finalist)
  • Best Labor Management Tool: Hotel Effectiveness (2020 Winner)
  • Best Housekeeping Software: hotelkit (2020 Winner), ALICE (Finalist), Quore (Finalist)
  • Best All-in-1 HMS: RoomRaccoon (2020 Winner), Cloudbeds (Finalist)
  • Best Fraud Prevention Tool: Canary Technologies (2020 Winner)
  • Best Facilities Management Software: hotelkit (2020 Winner), ALICE (Finalist), Quore (Finalist)
  • Best Concierge Software: ALICE (2020 Winner)
  • Best Accounting & Finance: MyDigitalOffice (2020 Winner), M3 (Finalist)
  • Best Lobby Tech: Monscierge Connect Signage (2020 Winner)
  • Best F&B Point-of-Sale Solution: ImpulsePoint by Impulsify (2020 Winner)

Revenue Management Tech for Hotels

  • Best Revenue Management System: IDeaS (2020 Winner), Atomize (Finalist)
  • Best Central Reservations System: Pegasus (2020 Winner)
  • Best Channel Manager: SiteMinder (2020 Winner), Cloudbeds (Finalist), D-EDGE (Finalist)
  • Best Rate Shop & Market Intelligence: OTA Insight (2020 Winner)
  • Best Business Intelligence Tool: HotelIQ (2020 Winner), Duetto (Finalist)
  • Best Meetings & Events Intelligence: Get Into More (2020 Winner), Duetto (Finalist), IDeaS (Finalist)

Hotel Marketing Technologies

  • Best Email Marketing & CRM Software: Revinate (2020 Winner), Experience Hotel (Finalist), ForSight CRM (Finalist)
  • Best Upsell Software: Oaky (2020 Winner)
  • Best Booking Engine Bookassist (2020 Winner), Net Affinity (Finalist), Pegasus (Finalist)
  • Best Digital Marketing Agency Bookassist (2020 Winner), Screen Pilot (Finalist), Net Affinity (Finalist)
  • Best Metasearch Management Software: Bookassist (2020 Winner), Koddi (Finalist, Best in North America)
  • Best Website Builder/CMS: Bookassist (2020 Winner)
  • Best Direct Booking Tool: Triptease (2020 Winner), LaaSie.ai (Finalist)
  • Best Reputation Management Software: GuestRevu (2020 Winner), Revinate (Finalist), TrustYou (Finalist)
  • Best Guest Surveys: GuestRevu (2020 Winner), TrustYou (Finalist), Revinate (Finalist)
  • Best Website Live Chat: Asksuite (2020 Winner), HelloShift (Finalist, Best in North America)

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